HamovAI
Delete your HamovAI account and data
You can delete your account at any time, from the app or by email.
From the app
- Open HamovAI and go to “Profile”.
- Tap “Delete account”.
- Confirm by typing the word the app shows.
The account and its data are deleted at once. This cannot be undone.
By email, without the app
Write to us from the email address your account uses and say that you want the account deleted. We will delete it within 30 days and confirm by email.
What is deleted
- Your account and profile answers
- Your scans and diary
- Your weight history
- All your photos: labels, dishes, profile and progress
What may remain
- Product data in the shared database, which is not personal (for example, a product’s ingredients)
- Crash reports and anonymous usage statistics, for up to 90 days
- Emails you sent us — write to us to have them deleted
Subscription
Deleting the account does not cancel a subscription bought through Google Play or the App Store. Cancel it in that store’s settings first.
Deleting only part of your data
Without deleting the account, you can remove single scans and diary entries in the app, or write to us.